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Store Policy

Customer Care

At HomeCoreDirect, your satisfaction is our top priority. We are committed to providing a smooth and reliable shopping experience, from browsing to delivery. Our dedicated customer care team is available 24/7, 7 days a week to assist you with any questions, concerns, or support you may need.

Whether you’re asking about a product, tracking an order, or requesting a return, we’re here to help—anytime. You can reach us at support@homecoredirect.com or via our Contact Us page. We aim to respond to all inquiries promptly, ensuring you feel supported and confident throughout your shopping experience.

We believe great service is just as important as great products. That’s why we offer transparent policies, fast replies, and a friendly team ready to assist you around the clock. At HomeCoreDirect, we're more than a store—we're your trusted home goods partner.

Privacy & Safety

At HomeCoreDirect, we value your privacy and are committed to protecting your personal information. When you shop with us, you can rest assured that your data is handled with the utmost care and in full compliance with industry standards.

We use secure third-party payment processors to verify and complete your transactions safely. Your payment details are encrypted and never stored on our servers. During checkout, we may collect personal information such as your name, shipping address, email, and phone number—strictly to fulfill your order and provide reliable customer service.

After your purchase is complete, we may contact you via email to confirm your order, provide shipping updates, or request feedback about your experience. You’ll also have the option to opt into our newsletter for exclusive offers and updates—your choice, always.

We do not sell, trade, or rent your personal information to third parties. All collected data is stored securely and used only for the purposes outlined above.

Your privacy and safety are central to everything we do. If you have any questions about how your information is used, please contact us at support@homecoredirect.com.

Payment Methods

Wholesale Inquiries

Interested in offering HomeCoreDirect products in your store? We welcome wholesale partnerships with retailers, interior designers, and online sellers who share our passion for high-quality, stylish, and affordable home goods. Whether you run a physical storefront or an e-commerce platform, we’d love to work with you to expand our reach and bring our curated collections to new audiences.

We offer competitive wholesale pricing, reliable order fulfillment, and ongoing support to ensure your business runs smoothly. Our product range includes home furniture, décor, outdoor essentials, and more—each crafted with care and designed for modern living. If you're ready to grow with us, get in touch to discuss wholesale terms, minimum order quantities, and shipping options.

To get started, please contact us at wholesale@homecoredirect.com with your business name, location, and a brief overview of your store. We’ll respond promptly with more details on how to join the HomeCoreDirect wholesale network.

Payment Methods

We offer safe and convenient payment options to ensure a smooth checkout experience:

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  • Credit / Debit Cards – All major cards accepted

  • PayPal – Secure and fast online payments

  • Offline Payments – Available upon request (please contact us for details)

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If you have any questions about payment methods or need assistance, feel free to contact us at support@homecoredirect.com.

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